1. Who We Are

This Privacy Policy applies to SKJ Builders, a general contracting business located at Binghamton, NY 13901. Owner: Rob Munson. Website: https://www.skjbuilders.com. Contact: (607) 760-1323 | rob@skjbuilders.com.

2. Information We Collect

We collect information you voluntarily provide when submitting estimate requests or contact forms, including:

• Full name and contact details (phone number, email address)
• Project address and location
• Description of services requested, project timeline, and budget range
• Source of referral (how you heard about us)

We also automatically collect standard technical data when you visit our website:

• IP address (anonymized via Google Analytics)
• Browser type, device type, and operating system
• Pages visited, time on site, and referral source
• UTM campaign parameters if you arrived from a marketing link

3. How We Use Your Information

Your information is used exclusively to:

• Respond to your project inquiry and provide a free estimate
• Contact you regarding your project scope, timeline, and pricing
• Follow up on estimate requests you have submitted
• Improve our website using anonymized analytics data

We do not use your information for unrelated marketing, cold calling unrelated to your inquiry, or sale to third parties.

4. Legal Basis for Processing (GDPR/CCPA)

We process your data under the following legal bases:

• Consent: You voluntarily submitted a form requesting contact
• Legitimate Interest: Following up on an explicit estimate request
• Legal Obligation: Retaining business records as required by law

5. Third-Party Services

We use the following third-party services that may process your data:

Service	Purpose	Privacy Policy
Google Analytics 4	Anonymized website traffic analysis	policies.google.com/privacy
Google Tag Manager	Analytics tag management	policies.google.com/privacy
WP Engine	Website hosting	wpengine.com/legal/privacy
Google reCAPTCHA	Spam prevention on forms	policies.google.com/privacy

6. Data Sharing

We do not sell, rent, or trade your personal information. Data is shared only with:

• Our web hosting provider (WP Engine) for site operation
• Google for anonymous analytics under data processing agreements
• Law enforcement if required by valid legal process

7. Data Retention

Inquiry and estimate request information is retained for up to 3 years for legitimate business record-keeping. You may request earlier deletion at any time. Analytics data is retained per Google’s default retention schedule (14 months).

8. Your Rights

Depending on your jurisdiction, you have the right to:

• Access: Request a copy of data we hold about you
• Correction: Request inaccurate data be corrected
• Deletion: Request erasure of your personal data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interest
• Opt-Out: Opt out of the sale of personal information (we do not sell data)

To exercise any of these rights, contact us at rob@skjbuilders.com or (607) 760-1323. We respond within 30 days.

9. Cookies

We use cookies for analytics and site functionality. See our Cookie Policy for full details. You may control cookie settings through your browser at any time.

10. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately.

11. Changes to This Policy

We may update this policy periodically. Material changes will be noted on this page with an updated date. Continued use of our website after changes constitutes acceptance.

12. Contact

SKJ Builders
Binghamton, NY 13901
(607) 760-1323
rob@skjbuilders.com